BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data—all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score that is the highest in the industry
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 6,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

• Solution Design:
• Provide solid design expertise and be responsible for the architecture, design, development and implementation of ServiceNow projects and enhancements.
• Work closely with business analysts and process owners to finalize designs for ServiceNow initiatives.
• Demonstrated expertise in ServiceNow applications (ITSM, CSM, ITOM, ESM and IRM).
• Solution Development:
• Develop complete and functional workflows, business rules, reports and other ServiceNow automated solutions against requirements provided.
• Proven ability with Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts.
• Expertise with REST/SOAP APIs to integrate ServiceNow with other solutions.
• Identify trends, prioritize root cause analyses queues, finalize preventive actions and collaborate with the other delivery teams to prioritize development effort for periodic releases.
• Testing and Deployment:
• Perform unit testing of developed solutions.
• Assist in deploying updates and new configurations to the production environment following the company's change management processes.
• Documentation:
• Document all development and maintenance work to ensure knowledge transfer and system maintainability.
• Contribute to the creation and maintenance of user guides and training materials.
• Support:
• Provide basic support for the ServiceNow platform, resolving incident tickets and fulfilling service requests.
• Assist in troubleshooting and resolving issues reported by end-users.
• Collaboration:
• Collaborate with team members, process owners, and other stakeholders to understand requirements and achieve project goals.
• Attend and participate in team meetings and collaborative planning activities.
• Influence and positively impact productivity, efficiency, and customer(employee) satisfaction levels and enhance the organization’s reputation amongst stakeholders.
• Continuous Improvement:
• Conduct regular reviews with stakeholders to develop, enhance and enforce continuous service improvement standards/plans. Measure and report their effectiveness on an ongoing basis.
• Participate in training and educational opportunities to enhance knowledge and skills.
• Contribute ideas and feedback for process and system improvements. Leverage automation to simplify repeatable processes.
• Compliance:
• Perform regular code reviews, ensuring proper coding, conformance to standards and best practices established, including performance, security, reliability, scalability, extensibility and quality standards.
• Adhere to the organization's IT policies, procedures, and standards.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• BS degree in Information Systems, Computer Science or equivalent. (Graduate degree in Computer Science or a related field, or MBA a plus.)
• Must have 3+ years of proven track record as a ServiceNow/Developer with a deeper understanding of ServiceNow development best practices and trends.
• Must have hands-on implementation experience of ServiceNow ITSM, CSM and/or ITOM.
• Must have hands-on experience with ServiceNow Customizations, Code Promotion, Data Migration, ACL, Assignment/Business Rule, Workflow, Flow Designer, UI Policy/Action, Client Script, Transform Maps, Update Sets, Integration with 3rd party systems, etc.
• ServiceNow Certified Application Developer certification is a plus
• Strong analytical, problem solving, interpersonal and communication skills required
• Must have the ability to:
• Be a team player and collaborate with cross-functional teams across the organization.
• Learn quickly and draw meaningful conclusions from independent research
• Manage multiple simultaneous priorities and deliverables.
• Advise on solutions and provide technical review for other developers
• Understand and analyze business requirements and provide appropriate solutions.

• You will be based in Santa Clara, Californa. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events—check out purebenefits.com for more information.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

LI-TH3

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

DEEMED EXPORT LICENSE NOTICE.

Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.